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previous press releases

For Immediate Release

Cleo and Nacho Design today announces immediate availability of enhanced Customer Care functions to its hosted Microsoft Exchange platform, including customer only login, dynamic knowledgebase and Outlook Configuration wizard.

Ontario, August 15, 2002 - Since C&N Design pioneered in August 2001 the all-inclusive $10/month hosted package for Microsoft Exchange 2000, the company has been increasing its customer base at a very fast-growing pace. Ever since then, C&N Design has been committed to a never ending quest for excellence with regard to service performance and effectiveness.

Effective immediately, C&N Design has released a set of functions dedicated to facilitating the implementation and use of hosted Microsoft Exchange 2000. New features include:

Outlook Configuration Guide and Wizard: A major benefit from hosted MS Exchange consists of accessing e-mail, calendar, contact and task management from the award-winning MS Outlook, with the ability of synchronizing data between the Server and the desktops. Configuring MS Outlook with Exchange, profiling a user for offline utilization, optimizing the performance with Exchange can quickly become sophisticated technical endeavors. In order to ease and automate this process, C&N Design delivers, as part of the $10 package:

- the Outlook Configuration Guide: this interactive online tutorial is a precious tool that walk the user through each and every configuration task, depending on their version of Windows and Outlook

- the Outlook Configuration Wizard: in addition to the guide, the Outlook Configuration Wizard is an executable program that C&N Design's users can freely download and use to automate the configuration process.





C&N Design Knowledgebase: C&N Design's knowledgebase comprises a collection of documents dedicated to helping our customers understand and utilize our hosting services. Information contained in the knowledgebase includes:

- Frequently Asked Questions

- How-to’ s and Tutorials

- Users tips and guidelines

- Troubleshooting help desk

- Procedures and best practices

Knowledgebase components are organized by categories and sub-categories and may include attached files and links to additional related information. Access to the knowledgebase content is operated by browsing the categories or using the search box with key words. An Advanced Search link provides advanced options to perform complex searches.

The Customer Support: the Customer Support is a new section available from C&N Design public website. It was designed to provide our customers with instant access to selected hosted services and system administration, including account management and personal settings. For example, users now can sign-in directly and access Outlook Web Access or online help desk. Joseph Zerpa

Previous Press Release Zerpa
Samples of our Web Design Work  
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joseph zerpa, is our webmaster.
Jose zerpa


The following examples represent a sampling of our recent work:
Client: Bartendergirl.Com
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Bartendergirl, Inc. is a business that provides full event planning services this site showcases their services and expertise.

   
   

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